Support

Need help with Group Radar? Find answers below or get in touch.

Frequently asked questions

How do I create a ride?

Sign in, go to the My Rides tab, and tap + Create. Fill in the title, date, time, and start location. You can optionally add an access code to keep the ride private and pin the exact start location on the map.

How do I join a ride?

On the home screen tap Join, enter the share code you received from the organizer, choose a nickname, and you're in. You don't need an account to join a ride.

My location isn't showing on the map

Make sure you've granted Group Radar location permission. On iPhone, go to Settings → Group Radar → Location and select Always. This allows location tracking to continue when the app is in the background.

How do I flag an issue during a ride?

On the live map screen, tap the flag button. Select the issue type (flat tire, mechanical, medical, or dropped rider). Your flag will appear on the map for all riders immediately.

How do I share my ride with others?

Open the ride and tap the share icon in the top right corner. This copies a message with your share code that you can send via any messaging app.

Can I edit a ride after creating it?

Yes. Open the ride as the organizer and tap Edit ride. You can update the title, description, date, time, start location, and access code.

How do I end a ride?

As the organizer, open the ride or the live map and tap End ride. You can also revert the ride back to scheduled if it was started by mistake.

Do I need an account?

Only to create and organize rides. Joining a ride as a participant works without an account — just a share code and a nickname.